FAQ

For Umrah we recommend booking 4–6 weeks ahead for the best fares and hotels. Hajj requires pre-registration months in advance due to limited government quotas.

A passport valid for at least six months, recent photographs, a completed application form and any health/vaccination certificates required for the season.

Each package clearly lists what is included and excluded. Core items — flights, visa, hotels, meals and transport — are included; personal expenses and optional add-ons are not.

Yes. We organise group departures and tailor private family packages with connecting rooms and flexible scheduling on request.

Absolutely. We provide extra assistance, wheelchair support where needed, and patient guidance so first-time and elderly pilgrims feel cared for throughout.

Cancellation terms depend on airline and hotel rules at the time of booking. Our team explains the applicable policy clearly before you confirm.